Delivery & Shipping
1. Is my order confirmed?
You will receive an email and an sms on order confirmation. Please contact our helpdesk (e-mail email@example.com) if you are unsure.
2. When will you ship my order?
We normally ship all orders within 2 business days. Final delivery time will vary based on location.
3. When will my order get delivered?
Transit and delivery time may vary depending on your location and the ordered items.
4. How much do you charge for delivery?
Free shipping on all orders above Rs.499. An additional charge of Rs. 50 will be levied on orders below that.
5. How can I track my order?
An email is sent to you after the order is shipped. It contains the tracking number and details of the service provider. You can also track your order by clicking on the option Track you Order on.
If you are having trouble reading the emails or if you haven't received any updates, please get in touch with our Helpdesk immediately. Drop us an email at firstname.lastname@example.org.
6. How do I place Bulk Orders?
We get it. Our products are simply awesome and buying one is just not enough. You can place bulk orders by visiting us by contacting us via email email@example.com
Note: We do not offer customisation of products.
7. I don’t want the package to carry an invoice/amount as it is a gift. Can this be done?
Unfortunately, invoices are mandatory due to Government regulations.
8. I have received a damaged product, what should I do?
In the event that you receive a damaged product, please initiate a return by reach out to us on firstname.lastname@example.org and we will resolve the issue to your satisfaction.